ALREADY cash-strapped residents living in former council homes in Copesville, Pietermaritzburg, claim the municipality’s “broken” utility billing system was adding to their financial woes. Residents who were given the title deeds to the homes in 2019 by the Msunduzi Municipality are now being slapped with exorbitant bills ranging from R4 000 to R20 000 for unpaid rates and utilities. Vasi...